Frequently Asked Questions
Unfortunately due to iOS limitations, Cape cannot hide itself. However, you can remove it from the home screen by following these steps: Long press its icon → Remove App → Remove from the Home Screen. You can find the Cape by searching for it, or drag it back to the Home Screen if you need.
Cape needs to perform tasks in the background, but it won’t cost extra battery life. You can turn off “Show Today’s Usage” & “Take a Break” for each group, so Cape won’t perform background tasks.
Unfortunately due to iOS limitations, Cape can’t hide apps from battery usage or Screen Time usage.
If you forget your passcode, you can only delete Cape and reinstall it. However, if you have previously enabled "Disable app removal", please go to "Settings" -> "Screen Time" on iOS to turn off the Cape button, then delete Cape and reinstall it. If you have purchased Cape Pro, after reinstalling, visit Cape's Settings > Cape Pro to automatically restore your purchase.
After further investigation, we find out that when you have both WhatsApp and WhatsApp Business installed on your device, and you launch one of them while hiding the other one with Cape, the hidden app will be signed out.
Same situation will also happen when you offload an app via Settings app → General → iPhone Storage → (WhatsApp or WA Business) → Offload app. When apps are hidden by Cape, they behave like being offloaded, they can’t be launched, perform background tasks, receive notifications, or be detected by other apps from the same vendor. As a result, launching the non-hidden app triggers a reset of the hidden one to its default state because the non-hidden app cannot detect its hidden counterpart, a process dictated by WhatsApp’s own internal logic.
As a third-party app on iOS, Cape cannot access or alter the data or behavior of other apps. To avoid resetting, consider adding both apps to the same App Group in Cape and hiding them simultaneously. This ensures that both apps remain undisturbed.
Unfortunately due to iOS limitations, Cape does not have the ability to use a custom name provided by the user.
Unfortunately due to iOS limitations, Cape can’t hide apps from battery usage or screen time usage.
Please check the following:
- In Cape → Zones, you have chosen an app group for each zone.
- In the Settings app → Cape, location permission is set to 'Always', 'Screen Time Restrictions' permission is enabled, and the system's location services are turned on and functioning properly.
The Safe Zones / Restrict Zones use iOS's native geofencing features, and background location operation may have deviations and delays. If it still does not work, we suggest you restart your phone and try again.
You can also try delete the app group and the zone, then create new ones.
Please note that the hiding/restoring of apps triggered through Safe Zones / Restrict Zones only occurs when crossing the boundaries of the safe zone. If you do not cross the zone boundaries, Cape will not perform any actions.
The "Choose Activities" screen is provided by iOS in a privacy protected way. Due to current limitations of iOS, this interface does not allow selection of folders on the Home Screen.
Yes, you can do that, by tap on the app group card, then swipe to left on the app you would like to remove.
You can long tap on the widget → Edit Widget → turn off "Icon & Text".
If you update your iPhone / iPad to iOS 17.3 or later, restored apps will be placed to their original locations.
Please update your Cape to latest version, then go to Cape → Settings → Troubleshooting → turn on "Hiding Failure Workaround".
There is a bug in the current version of iOS that causes hidden apps to still appear in the App Library. To address this issue, we have added a workaround in the new version that ensures hidden apps no longer appear in the App Library. However, this may cause the App Store to disappear from the home screen. You can turn off this workaround in Cape -> Settings -> Troubleshooting -> Hiding Failure Workaround.
If you need to access the App Store and it's not visible on your home screen, simply use the search box on your home screen to find it. You can then drag the App Store icon from the search results back to your home screen for easy access.
Unfortunately due to current iOS limitations, you’ll need to restore the apps before using them. You can start a timer to temporarily restore the apps, then hide them automatically when timer reaches the end.
If you are getting notifications from hidden apps, this is caused by an iOS bug. Please restart your iPhone. We also suggest updating your iPhone to latest version of iOS.
The "Choose Activities" screen is provided by iOS, and it is very buggy. Unfortunately only Apple can fix it in iOS updates. We suggest using the search box in that screen to locate your app. Restarting your iPhone may also help.
Cape Pro is a lifetime purchase, not a subscription.
Cape uses your App Store account to process payments. If you have issues with your App Store account, you need to contact Apple.
Yes you can, just sign in to same App Store account on your iPad, then restore purchase in Cape → Settings → Cape Pro.
We will add an option to change the color scheme in a future update.
Cape does not support blocking web sites yet, will be provided in a future update.
Cape does not support remote control yet. You can use iOS built-in Screen Time & parental control features: https://support.apple.com/en-us/guide/iphone/iph00ba7d632/ios